- Shipping Info
Important note to EU customers: Thanks to Brexit, customs check may now be applied to goods sent from the UK to EU – that is our vinyl releases. Please consult your local customs & tax office for info. And FU Boris.
All vinyl items from the UK are now sent via Tracked & Signed delivery and insured up to 100 GBP value. Costs are inclusive of shipping, packing & fulfilment charges. See more info below.
The rate goes for up to 2kg (that’s roughly 7 or 8 standard vinyl 12”s), please contact if you’d like to order bigger quantity.
When all items you ordered and paid for are available to be shipped, your order will be dispatched by our fulfilment partner Unearthed Sounds in the UK within 2-3 working days. Pre-order items can not be shipped until the stock is made available but will be shipped on, or if possible, ahead of the release date.
For deliveries outside of the UK, the delivery aim is 10-15 days but please allow up to 28 days for delivery before contacting us for lost packages.
SHIPPING OPTIONS & PRICES - INFO UPDATED APRIL 2021
With regards of shipping prices, we can now only offer one option: tracked & signed. This is because our fulfilment partner has switched from untracked to tracked, due to a few understandable factors:
Due to the worldwide Covid situation and Brexit, there has been an increase in slower delivery times and also packages going missing. Royal Mail UK have removed the service we were previously using. Their current (untracked) service is closer to the price of our new Tracked & Signed rates, making the latter an obvious choice.
In addition, there's an increasing price pressure: the cardboard industry has been suffering from depleted stocks and a massive increase in demand, totalling over 15% rise in prices year on year, also adding to the shipping/packaging cost. Add to that another impact of Covid and Brexit, surcharges imposed by certain countries have been increased.
All in all, the shipping prices now applied on Bandcamp are either zero margin or at loss for us as a label. We buy records ourselves as well (A LOT), and know for some of you the new prices may hurt. But there really is nothing we can do, and for the majority of our customers this change is actually positive with quicker shipping times.
- Return Policy
We hope that you are happy with your vinyl purchase. In case you are not satisfied you can return it at your own cost in perfect condition ("as new") within 14 days of the date you received the item. Please contact us for the address details. When received in "as new" condition we will issue a full refund for the price you paid for the item. Unfortunately we cannot refund the postage and packaging but will throw in discount codes to ease the pain!